Bonus365 Terms and Conditions — Know Your Rights as a Player

1 Acceptance of Terms

Welcome to Bonus365 — one of the most trusted online betting platforms in the Philippines. These Terms and Conditions ("Terms") govern your use of the Bonus365 website, mobile platform, games, promotions, and any related services ("Platform"). By accessing or using any part of the Bonus365 platform, you enter into a binding legal agreement with us.

These Terms apply to all users of the Bonus365 platform, including casual visitors, registered players, and VIP members. Please read them carefully before proceeding. If you have questions about any section, our 24/7 support team is happy to help — just reach out via live chat or email before you register.

Bonus365 reserves the right to update or modify these Terms at any time. We will notify players of significant changes via email or in-platform notices. Continued use of the Bonus365 platform after changes are published constitutes your acceptance of the revised Terms.

2 Eligibility & Registration

To register and play at Bonus365, you must meet the following eligibility requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of or physically located in the Philippines at the time of registration and play.
• You must not be on any self-exclusion list maintained by Bonus365 or any affiliated gaming platform.
• You must not be a current or former employee, contractor, agent, or family member of Bonus365 or its business partners.
• You must provide accurate, truthful, and complete information during registration.

Bonus365 reserves the right to request identity verification documents at any time to confirm eligibility. This may include a valid government-issued ID (e.g., PhilSys ID, Driver's License, Passport), proof of address, and payment method verification. Failure to provide these documents within a reasonable timeframe may result in account suspension.

3 Account Responsibilities

When you open a Bonus365 account, you take on certain responsibilities to keep it secure and in good standing. Here's what we expect from every player:

• One account per person: Each player is permitted exactly one Bonus365 account. Creating multiple accounts — whether using different names, email addresses, or payment methods — is a violation of these Terms and will result in all accounts being suspended and any pending withdrawals being voided.
• Protect your login credentials: You are responsible for keeping your username and password confidential. Bonus365 will not be liable for losses resulting from unauthorised access caused by your failure to secure your account.
• Keep your details up to date: If your contact information, payment method, or personal details change, please update your account profile promptly. Outdated information may delay withdrawals or cause verification issues.
• Report suspicious activity: If you notice any unauthorised transactions or suspicious activity on your Bonus365 account, contact our support team immediately.

Bonus365 may suspend or close an account if there are reasonable grounds to believe that the account is being used in violation of these Terms, or if fraudulent activity is suspected.

4 Deposits & Withdrawals

Bonus365 supports a range of Philippine-local payment methods to make depositing and withdrawing as smooth as possible. Accepted methods include GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO, BPI, UnionBank online banking, and Visa/Mastercard bank cards.

• Minimum deposit: ₱100
• Minimum withdrawal: ₱500
• Withdrawal processing time: GCash and Maya withdrawals are typically processed within 15 minutes. Bank transfers may take 1–3 business days depending on your bank.
• Matching requirement: The payment method used for withdrawal must match the one used for the original deposit whenever possible, to prevent fraud.
• Verification before withdrawal: First-time withdrawals require identity verification. Please have a valid ID ready to avoid delays in processing your Bonus365 payout.

All transactions are processed in Philippine Peso (₱ / PHP). Bonus365 reserves the right to request additional documentation before releasing any withdrawal to ensure compliance with anti-money laundering (AML) regulations.

5 Bonuses & Promotions

Bonus365 offers various promotions to reward our players — welcome bonuses, reload bonuses, cashback offers, referral rewards, and seasonal promos. We pride ourselves on keeping our bonus terms straightforward and fair. Here's what you need to know:

• Wagering requirements: Most Bonus365 bonuses come with a wagering requirement (also known as a playthrough requirement). This means you need to bet the bonus amount a specified number of times before it becomes withdrawable. The exact requirement is stated clearly in each promotion's terms.
• Bonus expiry: Bonuses and free credits expire within a set period (usually 7–30 days). Unused bonus funds will be removed from your account after expiry.
• One bonus per promotion: Unless otherwise stated, only one bonus per household, IP address, or payment method applies to each individual promotion.
• Bonus abuse: Bonus365 actively monitors for patterns of bonus abuse, including arbitrage betting, using multiple accounts, or systematically exploiting promotion mechanics. Any account found engaging in bonus abuse will have promotions revoked and may be permanently banned.
• Bonus changes: Bonus365 may modify, suspend, or discontinue any promotion at any time. Players will be notified of significant changes in advance where possible.

All Bonus365 promotions are subject to these general Terms and to specific terms published alongside each individual offer. When in doubt, contact support before claiming — better to be sure, 'di ba?

6 Gameplay Rules

All games available on the Bonus365 platform are governed by individual game rules in addition to these general Terms. By participating in any game, you agree to the specific rules of that game as displayed within the game interface.

• Game results are determined by certified Random Number Generators (RNG) for virtual games, and by live dealer outcomes for live casino games. Bonus365 does not manipulate outcomes.
• In the event of a technical fault, disconnection, or software error during gameplay, Bonus365 reserves the right to void the affected bet and return the stake to the player's account.
• Odds and payouts for sports betting are set at the time of bet placement. Subsequent changes to odds do not affect already-placed bets.
• Bonus365 may impose betting limits — minimum and maximum — on any game or event at any time.

7 Fair Use & Prohibited Acts

To keep the Bonus365 platform fair and enjoyable for everyone, the following activities are strictly prohibited:

• Creating or operating multiple accounts ("multi-accounting")
• Using automated software, bots, scripts, or AI tools to interact with the platform
• Colluding with other players in live casino games or poker
• Laundering money or using Bonus365 to facilitate any illegal financial transaction
• Providing false information during registration or verification
• Attempting to exploit software bugs, glitches, or technical errors for financial gain
• Harassment or abusive behaviour towards support staff or other players
• Accessing the platform from a restricted jurisdiction using a VPN or proxy

Bonus365 uses sophisticated fraud detection technology to identify violations of these rules. Any account found in breach of this section will be immediately suspended, and relevant funds may be withheld pending investigation. Serious cases may be referred to the appropriate Philippine authorities.

8 Privacy & Data

Bonus365 takes your privacy seriously. All personal data collected during registration, verification, and platform use is handled in accordance with our Privacy Policy, which forms part of these Terms by reference.

In summary, we collect only the data necessary to operate your account, process transactions, comply with regulatory requirements, and improve your experience on Bonus365. We do not sell your personal data to third parties. For full details on how we handle your information, please read our Privacy Policy.

9 Responsible Gaming

Bonus365 is committed to promoting responsible gambling among our players. Gambling should always be a form of entertainment — not a way to earn income or escape personal problems. We provide the following tools to help every player stay in control:

• Deposit limits: Set daily, weekly, or monthly deposit caps on your account.
• Session time reminders: Receive notifications after you've been playing for a set duration.
• Self-exclusion: Temporarily or permanently exclude yourself from the Bonus365 platform at any time by contacting our support team.
• Reality checks: Periodic pop-up reminders showing how long you've been playing and your net balance for the session.

If you or someone you know may have a gambling problem, we strongly encourage seeking professional help. For more information on our responsible gaming commitment, visit our Responsible Gaming page.

10 Limitation of Liability

To the maximum extent permitted by Philippine law, Bonus365 shall not be liable for:

• Any loss of profit, loss of data, or indirect damages arising from use of the platform
• Interruptions to the platform caused by scheduled maintenance, force majeure events, or third-party service failures
• Losses resulting from a player's failure to secure their account credentials
• Any disputes between players on multi-player games, unless there is clear evidence of platform malfunction

Bonus365's total liability to any player for any single claim shall not exceed the amount deposited by that player in the 30 days prior to the event giving rise to the claim. Nothing in these Terms limits liability for fraud, gross negligence, or death or personal injury caused by our negligence.

11 Amendments to Terms

Bonus365 reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, we will notify players via email to the address on file, or through a prominent notice on the platform at least 7 days before the changes take effect.

It is your responsibility to review the Terms periodically. Continued use of the Bonus365 platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure.

These Terms are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from these Terms shall be submitted to the exclusive jurisdiction of Philippine courts.

12 Contact Us

If you have any questions about these Bonus365 Terms and Conditions, or need clarification on any point, please don't hesitate to reach out. Our support team is available 24/7 and genuinely happy to help.

• Email: support@bonus365.my
• Live Chat: Available directly on the Bonus365 platform after login
• FAQ: Visit our FAQ page for quick answers to common questions

We want every Filipino player to feel comfortable and informed. Walang tanong na mali — if something isn't clear, just ask.